Visiting the People's House: The White House Tours and White House Visitor Center Visitor Studies
Machlis G, Littlejohn M, Warren J. 2001. Visiting the People's House: The White House Tours and White House Visitor Center Visitor Studies. Report 119. National Park Service, University of Idaho. Moscow, ID
To learn about the visitor experience on the White House Tours, or while visiting the White House Visitor Center, surveys were conducted in spring 2000 and compiled into this report. This report contains three chapters: the first two chapters present the results from Congressional and Public Tour visitors respectively. The third chapter shares the results of the first in-depth visitor study done at the White House Visitor Center. The visitor feedback and comments which follow provide important insights for improving the visitor experience while visiting the White House Tours or White House Visitor Center.
- Type
- Published Report
- Authors
- Machlis, Gary; Littlejohn, Margaret; Warren, Jennifer
- Date of Issue
- 2001-06
- Publisher
- National Park Service, University of Idaho
- Units
- EQD , SSB , WHHO
- Keywords
- focus group research, stakeholder (or public) survey research, visitor monitoring, Visitor Services Project, visitor survey research