The Role of AI in Western North Carolina Tourism Conversations

Dent HL. 2022. The Role of AI in Western North Carolina Tourism Conversations. Pages 47-55. In Proceedings of the Appalachian Research in Business Symposium. Eastern Kentucky University. Richmond, Kentucky

This paper examines the role of AI in the customer experience in tourism in the Western North Carolina Region.

Type

Conference Proceeding Paper

Authors

Dent, Heidi

Units

BLRI , GRSM

Keywords

artificial intelligence, chatbots, customer experience, CX, social science, tourism

Browse the catalog