Acadia National Park ITS Field Operational Test: Key informant interviews

Coleman T and Zimmerman CA. 2003. Acadia National Park ITS Field Operational Test: Key informant interviews. FHWA-OP-03-147. Battelle

From the abstract: "This document reflects the ideas and opinions of a group of key informants and stakeholders involved in the Field Operational Test of ITS components in and around Acadia National Park from 1999 through 2002. The stakeholders were involved in the planning and design of the system, and in some cases, the deployment and operation. The other key informants were management and operational staff for the Island Explorer bus and at Acadia National Park. The interviews with key informant management and staff were conducted live, from script, and by the same interviewer. The stakeholder interviews were conducted by telephone, from script, by the same interviewer. All interviews were conducted between November 2002 and January 2003. The aggregate opinion of all groups interviewed is that the ITS FOT at Acadia is a success in accomplishing the goals and objectives of the project. It should be noted that all of the participants interviewed formed a large community that is familiar with each other and has a long history of cooperation. Throughout the project, the participants and stakeholders exhibited a high degree of agreement, mutual support, and technical competency in their respective roles. As a result, their perceptions were largely in agreement and reflected satisfaction with the outcome of the FOT."

Type
Published Report
Authors
Coleman, Tom; Zimmerman, Carol
Date of Issue
2003-03
Publisher
Battelle
Units
ACAD
Keywords
economics, parking area, roads, transportation, visitor experience, visitors

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